Privacy policy

At Costify India, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.

• Account Information: Login credentials, account preferences, and purchase history.

• Technical Information: IP address, browser type, operating system, and browsing behavior on our website.

• Cookies and Tracking: Information collected through cookies, tracking pixels, and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.

• To provide customer support and respond to inquiries.

• To improve our website, services, and user experience.

• To send promotional emails, special offers, or updates (you can opt out at any time).

• To comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, delivering orders, or providing customer support.

• Legal Compliance: Authorities or legal entities if required to comply with applicable laws or protect our rights.

4. Cookies and Tracking

Our website uses cookies to:

• Enhance your browsing experience.

• Remember your preferences and login details.

• Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage can be guaranteed 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your data, subject to legal or contractual obligations.

• Opt out of marketing communications at any time.

7. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically.

8. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Company has appointed the following Grievance Officer to address any concerns, complaints, or grievances relating to the processing of personal data or SPDI:

Name: Mr. Sachit Bansal

Designation: Director, RAMS Costify Electronics Private Limited

Email: info@costifyindia.com

Phone: +91 8595 190 190

The Grievance Officer shall address and resolve any grievances expeditiously, and in any case within one month from the date of receipt of the grievance.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at: RAMS Costify Electronics Private Limited, info@costifyindia.com, +91 8595 190 190.

Your trust is important to us, and we are committed to safeguarding your privacy. Thank you for choosing Costify India.